Applying Machine Learning to Reinvent Debt Collection

By on January 24th, 2017 in Product and Technology, Uncategorized
TrueAccord Blog

Our Head of Data Science, Richard Yeung, gave a talk at the Global Big Data conference. The talk focused on the first steps from heuristics to probabilistic model, when building a machine learning system based on expert knowledge. This feedback loop is what allowed our automated system to replace the old school call center-based model with a modernized, personalized approach.

You can find the slides here.

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