On American Banker: Real issue for debt collectors is the irrelevance of telephones

TrueAccord Blog

In a recent American Banker article, our team is saying: the regulatory discussion around phone calls in debt collection is rapidly becoming irrelevant for one very important reason: consumers don’t answer their phones.

In the past few years, the debate over limits on financial institutions’ electronic communications with consumers has focused on an outdated device: the telephone.

That is very well how the debate could continue under new leadership at the Federal Communications Commission, as industry supporters will likely urge the FCC to ease up on robo-calling restrictions.

To read more, click here.

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