Building Our Email Prioritization Algorithm

By on March 12th, 2019 in Industry Insights
TrueAccord Blog

We use machine learning in many ways – to automate our contact strategy, to optimize our offer strategy, and to automate processes. In this podcast, our senior data scientist Aviv Peretz and senior manager of data Sophie Benbenek talk about one example: an algorithm that uses a combination of debt and semantic features to classify and respond to emails we get from consumers.