LENEXA, Kan., Nov. 8, 2022 — TrueAccord Corp, a debt collection company using machine learning-powered digital recovery solutions to improve consumer experience, today announced it joined the Visa Fintech Partner Connect program.
Through Visa Fintech Partner Connect, TrueAccord is Visa Ready certified. This certification helps technology companies build and launch payment solutions that meet Visa’s global standards around security and functionality. This distinction signals that TrueAccord’s debt collection solutions meet Visa standards and broader payments regulations.
“Joining the Visa Fintech Partner Connect program allows TrueAccord to build on its value with existing and potential clients and partners,” said Mark Ravanesi, CEO of TrueAccord. “With Visa Ready certification, businesses working with TrueAccord benefit from the reliability and credibility that come with Visa Ready’s seal of approval.”
Visa Fintech Partner Connect provides companies like TrueAccord the ability to connect with digital-first, next-generation payments and banking platforms and solutions and open up new possibilities. In a rapidly and constantly evolving landscape of new and compelling financial services providers, connecting with Visa’s curated fintech partners can facilitate collaboration between emerging technologies to enhance digital innovation efforts.
“TrueAccord focuses on delivering better, digital-first experiences for consumers facing financial challenges, which is an important consideration for companies providing financial services, and especially for fintechs,” added Ravanesi. “When a company has invested so much in customer acquisition, retaining those customers when they encounter a more difficult time and maintaining positive customer relationships is key to success. Our solutions enable companies to do that at scale with machine learning.”
Powered by TrueAccord’s tech stack, the product suite includes Retain, a client-branded early-stage consumer engagement platform for managing pre-charge off debt, and Recover, a full-service debt collection solution. Key benefits of both products include a simple, intuitive and effortless-to-use digital platform leading to great user experience, constant A/B testing and optimization to reduce friction and boost conversion rate, infinite scalability, and second-to-none channel deliverability.
TrueAccord is the intelligent, digital-first collection and recovery company that leaders across industries trust to drive breakthrough results while delivering a superior consumer experience. TrueAccord pioneered the industry’s only adaptive intelligence: a patented machine learning engine, powered by engagement data from over 20 million consumer journeys, that dynamically personalizes every facet of the consumer experience – from channel to message to plan type and more – in real-time. Combined with code-based compliance and a self-serve digital experience, TrueAccord delivers liquidation and recovery rates 50-80% higher than industry benchmarks.