It’s taking a herculean effort to not title this, “We told you so.” Just a few months after our CEO, Ohad’s, Op-Ed about debt buying practices got strong responses from the industry, JPMorgan Chase & Co. is currently in trouble with the Consumer Financial Protection Bureau to the tune of at least $136 million. The reason? Problematic data management and debt sales practices.
Find out how Upwork partners with TrueAccord to resolve customer issues and retain lost relationships. Click here to read the case study
Ever wonder what the numbers really look like for digital debt collection? As it turns out, pretty good. Click here to read more.
You may have noticed that trueaccord.com looks different today.
We’ve decided to pursue a new look and we’re proud of it. We pride ourselves in building something new, a more inviting way to deal with one of the most sensitive points in an individual or business’s existence – owing money to others. The current design does an incredible job of demonstrating our values and frame of mind, both in its content and its design.
We strive to reach an amicable solution to every conflict and turn losses, and debt, into opportunities.
We want to help customers get to financial safe ground.
We believe that the key to salvaging lost relationship is simplicity and ease, not using customers’ lack of knowledge about regulation against them.
Everything we do is aimed at transforming a harmful and distrusting situation into a good one. That is what we’re here for.
As you read before on this blog, rude debt collectors are the ones who made us think about starting this company. We are rethinking the way debt and the relationships tied to it are managed, and we want customers to see how much we believe that working with us is the best option.
All that needed to be reflected on our website. Now you can read more about our mission as well as some feedback from real customers who’ve gone through our process. Getting positive feedback is what drives us, and we’re always happy to get more, while also looking to learn from our mistakes.
If you need help dealing with outstanding bills and debts, or are a current customer in process with us, head to the customers page and read what we have to say.
If you’re a business trying to get your lost customers (and some outstanding bills) back, we’re happy to help you. You can read more about the benefits of working with TrueAccord in the business page.
Our values are reflected in the way we do business. We really believe we are here to make a difference.
The TrueAccord team.
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