Industry Insights Webinar: Making the Most Out of Your Website

By on August 19th, 2019 in Industry Insights, Product and Technology

TrueAccord’s Julie Hughes, Senior Product Manager, joins Patrick Lausen of Convergence Acquisitions and Kelly Parsons-O’Brien of Pacific Credit Services on August 22, 2019 at 1pm EST to discuss the power of building your brand through you website. Here is the official summary from

“Websites are windows into a company, offering a glimpse of what separates one company from another. Increasingly, for companies in the credit and collection industry, they are also portals for individuals to manage accounts and make payments. 

Managing a wide spectrum of objectives can be difficult for any collection agency website. In this webinar, sponsored by PDCflow, a panel of experts from the accounts receivable management industry will share their tips and tricks to help make the most of your website.”

Click here to save your spot now!

Industry Insights Webinar: Best Practices in Mitigating TCPA Risks

By on August 13th, 2019 in Debt Collection, Industry Insights

Join industry experts David Kaminski of Carlson & Messer and TrueAccord’s own Kelly Knepper-Stephens on August 14th, 2019 at 12pm EST as they dive into the Telephone Consumer Protection Act and how teams in the credit and collections spaces can best understand the coming changes. Here is the snippet from

“The Telephone Consumer Protection Act has become a landmine of legal issues, thanks to court rulings and new rules that are going to reshape how companies communicate with individuals over the phone.

In this webinar, sponsored by WebRecon, a panel of leading compliance experts from the credit and collection industry will share their insights into how companies can best manage their TCPA risks and help understand the changes that are on the horizon.”

Click here to sign up for the webinar before it fills up!

Behavioral economics in debt collection: our new webinar is live

By on September 29th, 2014 in Industry Insights
TrueAccord Blog


Looking for more content about great technique in debt collection? You might be interested in our resources page. It links to some of our free resources that’ll help you design a better in house recovery process as well as think about how to work with TrueAccord.

There’s more, though. Last month we announced our first webinar. Today we posted it to our website, here. If you’re interested in behavioral analytics and want to learn about how to recover better, check it out – it’s 23 minutes of content about exactly this topic. Plus, you can get access to all the slides for your review.

Behavioral economics in debt collection: a webinar

By on September 2nd, 2014 in Industry Insights
TrueAccord Blog

Ever wondered why people make the choices they make, and how you can help them make other choices? Ever wondered whether talking or writing differently can help you get paid more, and more often? If so, you should attend our webinar about behavioral economics in debt collection.

We’ll go over customer psychology, influence mechanisms and how to tap into them. Click here to sign up!